FAQ

Can I get my alarm notifications on my phone?

Yes, with the Hills ComNav

It is a remote access integration module for the Hills Reliance security alarm system. It allows you to easily access your security alarm system via telephone or the internet anywhere in the world. Have you ever worried that you've forgotten to turn on your security system? With the Hills ComNav you can easily phone your security system to check its status and remotely turn it on or off.

Compatiable with Hills Alarms Systems

Can I view my cameras from my phone?

Yes, viewing your cameras is easy using your mobile and is a great way to keep an eye on your home on the go.

Can I add a Hills ComNav to my existing Hills alarm?

Yes, if the alarm system board was made after the year 2000 any earlier model will NOT work.

Only compatible with Hills Reliance and Hills NX series alarm systems

Will my CCTV system still record footage if my hard drive is full?

Yes, your CCTV system will still be recording new footage as your hard drive will automatically delete old footage and overwrite it with the new footage.

Will my pet set off my alarm?

Yes, but with pet friendly detectors your pets won’t set off your alarm

For your pet friendly needs we suggest you check out our the Bosch Gen2 Tri-tech Detectors

If I lose power will my alarm system still work?

Yes, your alarm system battery will ensure your alarm is working at all times

How long should an alarm battery last?

A Standard 7AH Alarm battery will last around 3 Years

To ensure your Alarm System’s reliability it is best to replace it on the 3 year mark

Wired vs Wireless Alarm systems

Hardwired Alarm systems are more reliable than wireless systems, we mainly sell hardwired Alarm systems as reliability is an important factor when it comes to keeping your home safe, however we do sell quality wireless systems if needed.

CCTV

Are 2MP cameras any good?

For general surveillance, yes they are good enough. You will be able to see car number plates and people’s faces

A 2MP camera resolution will display a resolution of 1920 x 1080 which is Full HD

How much better is a 8MP camera?

The Resolution of a 8MP camera is 4K, the image is very clear

What is a DVR (Digital Video Recorder)

A DVR records video from digital or analog cameras and stores it on a physical hard drive. 

The Cameras are plugged into a DVR and Footage can be reviewed by connecting a monitor to the DVR

Analog vs digital cameras

Digital cameras perform significally better in every aspect compared to their outdated analog counterpart

With digital cameras your image will be sharper, have more clarity and record at much higher resolution

What the differences between all the alarm cables?

Figure 8 Cable

It is a mulitple Strand Cable, The more strands can carry more current if needed

Cables available:

24 strand (used for Example: Speakers)

42 strand

84 strands

Two Core Speaker Cable 64/020

suitable for cabling speakers

Four Core Speaker Cable

Suitable for cabling speakers and subs

RG59 Coaxial Copper

Used for Analog or TPI video

The Cable has a Copper steath around a insulator and a copper centre

RG6 Coaxial Copper

Used for paid TV Example: Foxel

The Rg6 has a Steel centre that is surrounded by copper and has 4 layers of foil screening on it

CAT5e

CAT5e can carry data around 90 meters

(CAT5e is not suitable to use for a security system)

CAT6

CAT6 Cable carry more data at once compared to CAT5e and carry the data around 140 meters

(CAT6 is not suitable to use for a security system)

4 Core 14/020

4 core Security cable is a multiple strand cable used for wiring Alarm systems

6 Core 14/020

6 core Security cable is a multiple strand cable allowing you to wire up Example: sirens, PIRs, keyboard and anything on a security system